PRINTER AND COPIER
SERVICES


HIGH LEVEL SERVICE
LOWERS YOUR CONCERNS

A Print Management Company not only needs to deliver print solutions. Printer and copier service solutions are essential too. We have a high commitment to customer service with conscientious people, from technicians to management to help desk to project management.

Remote monitoring enables us to catch equipment issues before they become a problem for you.

A NATIONWIDE NETWORK OF REPAIR TECHNICIANS

A widespread network of highly-trained and experienced technicians are quickly dispatched to minimize equipment downtime. Ongoing training with a variety of brands assures our people have up-to-date knowledge on new and existing machines.

We create a service culture that earns loyalty from our employees and customers, reinforced by our award winning Net Promoter score. This independent assessor is a world-wide standard for customer satisfaction. We aim to continue receiving their World Class Service award by providing top level service to our customers.

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Printer and Copier Service Includes:

    Live Support
    Automated Proactive Supply & Service Monitoring Program
    Field Service Team
    Field Service Performance
    Factory Certified Field Service Technicians
    Large parts inventory to ensure high first call visit completion percentage

"Before I became a customer of Genesis Technologies, I felt trapped in a vendor contract that I had inherited. It was so vendor-sided with ridiculous fees and costs and absolutely zero customer service at most of my remote locations. At times taking several days and weeks to repair a copier which added a lot of time for my department to track down and stay on top of.

Rarely do I ever hear about one of my locations having copier issues. Genesis is an extension of my IT department that runs like a well-oiled machine. Genesis right sized my company with what I needed and I could not be more pleased about that!"

CIO OF MOVING COMPANY

EXPLORE PRINTING
SOLUTIONS

Find the products and equipment to
meet your needs and your budget

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HYBRID WORK
SOLUTIONS

Increase efficiences across all your
workplaces.

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WANT TO SEE HOW WE'RE HELPING THE ENVIRONMENT

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